What are People Saying About the Level of Service?
Frank & Dora L.
During all the turmoil I do have to admire how cool headed and professionally you've handled our situation. You will continue to excel as a Realtor and I am lucky to have you on my side. I need to give a good report back to your company. Perhaps fowarding this e-mail would suffice. I don't mind and know you aren't the type that would ask for the favor. I remain very respectfully yours and look forward to having you as a neighbor and friend.
Joe & Liza D.
We were in search for the perfect house for our family. Chris was so patient with us and never pressured as we looked through many houses to find our next home. He was helpful throughout the entire process that took over a year to complete. He never gave up on us and found us a great home. He worked quickly, effectively, and diligently to secure the purchase of our house. We are now moved in and happily enjoying our new home.
I stumbled upon Chris when my wife picked up a flyer on a house he had listed that she was interested in. From first contact, it was obvious that we were working with a great realtor. We were first time home buyers and were leery of persuing the American dream instead of just renting. I raised these concerns to Chris and he laid out the entire process and gave us the pros and cons of home ownership. Never was he pushy or over bearing, but was always there to answer any questions. Chris worked tirelessly to help us find a house in our very tight budget and never made us feel like our low budget was an inconvenience for him, but always treated us with great respect. Chris has become a great friend since our home buying experience, something I did not expect when entering into the process. I very much enjoyed my home buying experience with Chris, he made it fun! When the time comes to sell my current house, and buy another, I will definitely be using Chris.
I was asked by Chris if I would be interested in writing a brief note describing my experience with his representation as my agent on the recent purchase of my home here in Austin. I contacted Chris to see a listing of his and met him at the property despite the pouring rain and short notice. His promptness and enthusiasm won me over so I agreed to sign on with him. As a mortgage underwriter for over 20 years I needed little guidance throughout the process and Chris knew that, but always wanted to help anyways.
Give him a chance, you'll be very pleased you did.
Sammy and Clarissa L.
Chris Matthews is absolutely amazing. We were introduced to Chris by a childhood friend who he had helped. Because we were first-time home buyers, he made sure that we felt confident in our decision making and walked us through the entire process. He is always researching on new and upcoming available programs, ready to find out all the answers, and definitely ready to help make your life EASIER. He took great care of us and became a great friend in the process. He is a genuinely great person and truly represents quality as real estate agent. I not only found my agent for life, but also a friend.
Todd & Eriselda J.
We were on the hunt for a perfect place for our first business, a beauty salon. Chris took the time to really listen to our needs and wants. He located us the perfect building and made sure it was possible to install what we needed in the salon (plumbing for hair wash bowls, and extra electrical work). He always made himself available for any questions or concerns we had and gave us clear answers. We now have the perfect commercial property and it's exactly what we were looking for! Thanks so much Chris. You really do care!
Johnny & Annette C.
Chris was very attentive to our needs and stuck with us through the whole process and even after. Given that this was my first home buying experience, I couldn't have imagined it to be any more pleasant. Thanks again Chris for all your hard work!
Andrew & Denae S.
Chris was always willing to work with our needs for our first home. He came through with a lot of recommendations on areas that we should be looking at which led us to the house we now own! He was willing to meet with us at all times, and was a great asset to finding our first home. It was a lot easier and quicker than we were expecting.
Amy H. & Nizar S.
After a very negative experience with another realtor, I was out of time, ready to give up, and just rent. A friend recommended Chris. He not only found us a great house in just 3 days, he also helped us find contractors after the home was purchased. He always answered our calls and made time for us, making the whole transaction run smoothly. The best realtor in Austin!
Nancy P. (via Forest Creek Yahoo Group)
Chris Matthews is a wonderful guy and a Real Estate Agent if anyone is looking to buy or sell!! He is very professional with lots of integrity and is very honest which is sometimes hard to find now a days. He is in the business for the long run to build long term relationships, not just for the short-term sale. He is willing to put in the time and effort. He has been working with my parents and they both love him (and believe me my mom is a tough cookie). If you need or know some one who needs a real estate agent, he is your best bet.
Chris Matthews was the first and only realtor I've worked with and he set the bar pretty high. His standard for service I believe is higher than most and he made the whole process run efficiently. I had issues with a self-selected mortgage broker who strung out my deal for 2 months and Chris suggested alternative mortgage bankers who got the deal done in less than 3 weeks. His timely responses, constant attentiveness, and overall professionalism are only a few of the many facets that make him an outstanding realtor.
Corey & Kim H.
Chris is a great guy and an even better realtor. We used him to buy our home and several years later to sell it. On the buying end he never rushed us and educated us a lot of the areas since we relocated here. He listens to what his clients are looking for and finds homes that fit his clients needs. On the selling side he sold our house quicker that we even thought was possible and got us an tremendous price. I would recommend Chris to anyone looking to buy or sell a home.
Dustin & Erica J.
We were a young couple searching for our first home and had hired Chris Matthews to help us. I have to say I am a very picky person to begin with so I knew finding a house that I would be happy with was going to be quite a challenge. Chris gave us so many choices in the particular areas we were looking at. If we were not happy, he did not get frustrated or give up he just kept giving us more options until we finally found OUR FIRST HOME! :)
We are so happy with our purchase and we have Chris to thank for that.
Chris was the third realtor my husband and I had made contact with. The other 2 were seemingly desperate and too high pressure, practically begging us to go look at houses, making us very uncomfortable. Chris was not like that; he allowed us to work at our own pace, but was always available to answer any questions or concerns. Not only is Chris a tremendous realtor, but a terrific person and has become a great friend since our home buying experience. Granted I have very limited experience with other realtors, but I find it difficult to believe that there are many on par with Chris. Not only in personality, but also in understanding the customersâ€™ needs, negotiations, and work ethic. I suggest Chris to anyone selling or buying a home in the area. Chris will be the only one I call if I decide to sell. He made my first home buying experience very smooth and more hassle-free than I ever thought possible.